Thank you for considering working with Life Brand and our product decoration team. We understand the importance of ensuring the quality and suitability of items before placing an order. Here is our Sample Products Policy for your understanding and confidence:
Sample Products Policy:
- Quick Samples: Life Brand often sends lower-cost items as quick samples at no charge.
- Premium Items: For more expensive, premium items, we require a non-refundable Sample Products Fee.
- Cost Coverage: The Sample Products Fee covers the cost and shipping of all sample items requested.
- Order Deposit: This Sample Products Fee can be used as an initial deposit towards your future order when the samples chosen are returned to be decorated.
- Return Option: Once you receive your samples, you have the option of returning any samples that you’d like to be decorated with the rest of your future order.
- Fee Deduction: The Sample Products Fee based on your chosen items will be deducted from your total order amount when placing your future order.
- Non-Refundable: Any samples that are not used are not refundable and cannot be returned.
Our team is here to help guide and ensure that what you choose aligns with your expectations. Once you are ready to proceed, the cost of your samples becomes an investment into your final order, ensuring a seamless transition from sample to bulk purchase.
Thank you for allowing us to provide you with quality service, products, and a policy that respects your right to try before you buy.
